Healthline continues to receive high volumes of calls with well over 2,000 calls answered yesterday (Sunday). In many cases a single call can see a Healthline nurse assessing two or three members of a family or household who are all sick. This means many calls are taking longer than usual. Healthline apologises for delays some callers are experiencing, and encourages people to continue holding. Staff are doing their best to assist people as soon as they can. The average waiting time on Saturday was four minutes thirty three seconds and on Sunday, seven minutes five seconds.